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Hotel Policies

Thank you for choosing to stay with us at The Malibu Country Inn. Please read the following policies carefully. By signing your registration card at check-in, you agree to abide by all hotel policies and procedures.

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ID REQUIREMENT

For security purposes, a valid photo ID is required at check-in. Acceptable forms include a driver’s license, passport, or government-issued ID.
Guests must be 18 years or older to reserve a room.

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ROOM & RATES

All rates and room types include access to property amenities.

Check-In: 3:00 PM
Check-Out: 11:00 AM

The room rental period begins at 3:00 PM and ends at 11:00 AM the following day.

The front desk closes at midnight; all guests must check in before that time.

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EXTRA GUEST / BEDDING POLICY

An additional $10 per guest per night will be charged for guests exceeding standard occupancy.
All occupancy must comply with hotel safety regulations.

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SPECIFIC ROOM REQUESTS

Room requests are noted but not guaranteed and are subject to availability.

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EARLY CHECK-IN POLICY

Early check-in is based on availability and cannot be guaranteed. Please contact the hotel in advance.

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LATE CHECK-OUT POLICY

Late check-out is subject to availability and cannot be guaranteed.

  • Until 2:00 PM: $150 fee

  • After 2:00 PM: Full night charge applies

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CANCELLATION POLICY

We require 72 hours’ notice prior to arrival for free cancellation.

  • Late cancellations and no-shows will be charged one night’s room and tax

  • First night’s room and tax will be charged at the time of booking

  • Any reduction in stay is subject to the full reservation value (including taxes)

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SPECIAL EVENT / HIGH DEMAND POLICY

Reservations during high-demand periods are non-refundable.

  • Full reservation amount is charged in case of cancellation or no-show

  • Changes allowed up to 14 days prior with a $25 administrative fee

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GROUP BOOKING POLICY (5+ GUESTS)

For all group bookings of more than 5 guests, the hotel reserves the right to charge:

  • 15% of the total stay amount

  • This charge will be processed 30 days prior to arrival

This policy ensures commitment and protects inventory during high-demand periods.

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CREDIT / DEBIT CARD POLICY

All cards will be authorized at check-in for the full stay plus incidentals.

Funds will be held until check-out, when final charges are processed.

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CASH PAYMENT POLICY

Cash payments are accepted at check-out only.

A valid credit card and matching ID must be provided at check-in for authorization.

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NOISE / DISTURBANCE POLICY

The hotel reserves the right to charge a disturbance fee if compensation is required for other guests.

Guests causing excessive noise, disruption, or unsafe behavior may be asked to leave without refund.

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PACKAGE HANDLING POLICY

The hotel is not responsible for lost or damaged packages.

  • Packages are accepted only for registered guests

  • A signature is required upon receipt and delivery

  • Packages are held for a maximum of 7 days

  • A $5 daily storage fee may apply after that period

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PET POLICY

Pets are allowed in designated pet-friendly rooms only.

  • $50 per pet per stay (non-refundable)

  • Maximum: 2 pets = $100 total per stay

  • Service animals are exempt from all fees

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Guests must:

  • Sign a pet agreement

  • Take responsibility for any damages or disturbances

  • Keep pets leashed at all times

  • Not leave pets unattended unless crated

  • Keep pets out of the pool area

  • Clean up after pets

(Dogs only)

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SMOKING POLICY

The hotel is 100% smoke-free.

  • A $250 cleaning fee will be charged for violations

  • Smoking is only permitted in designated areas (bottom of driveway on Westward Beach Rd)

  • Smoking is not allowed near entrances, rooms, or parking areas

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